1. |
A ___________ is the most commonly used tool of communication among professions staying in different parts of the world.
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Answer:
Option (b) |
2. |
Which is the telephonic etiquette among following?
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Answer:
Option (c) |
3. |
Which etiquette is needed to deal with upset or frustrated caller?
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Answer:
Option (a) |
4. |
Spoken courtesy on a telephone can __________ rewards we may not expect.
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Answer:
Option (d) |
5. |
The study of how human beings communicate through their use of time is known as __________.
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Answer:
Option (c) |
6. |
To do one thing at a time is called as __________.
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Answer:
Option (a) |
7. |
To do several things at a time is called as _________.
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Answer:
Option (b) |
8. |
What should be done before leaving for foreign business trip?
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Answer:
Option (c) |
9. |
Which is the wrong cause for planning a foreign business trip from following?
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Answer:
Option (d) |
10. |
Ensuring travel documents, power adapters, business cards, diary etc. is generally done ________________.
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Answer:
Option (a) |