Organisational Behaviour (3141909) MCQs

MCQs of Dynamics of Organizational Behaviour

Showing 41 to 45 out of 45 Questions
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41.
You have threatened to eliminate positions and even to close down the company if your sales personnel don't change their attitudes. The method for overcoming resistance that you have chosen is ________.
(a) education and communication
(b) participation
(c) negotiation
(d) coercion
Answer:

Option (d)

42.
Which of the following, if true, would strengthen the argument to use coercive techniques in this situation?
(a) The company is on a tight deadline to complete a major project for an important client.
(b) The company is in its lean season and work volumes are low.
(c) The company can afford to hire temp workers to handle the backlog and complete the work on time.
(d) The company's workforce is comprised of employees with highly specialized skill sets.
Answer:

Option (a)

43.
Who developed a three-step model for change that included unfreezing, movement, and refreezing?
(a) John Kotter
(b) David McClelland
(c) Kurt Lewin
(d) Lawrence Summers
Answer:

Option (c)

44.
Which of the following is one of the three steps in the Lewin's three-step change model?
(a) Analysis
(b) Movement
(c) Evaluation
(d) Dreaming
Answer:

Option (b)

45.
Who built on Lewin's three-step model to create a more detailed eight-step plan for implementing change?
(a) John Kotter
(b) David McClelland
(c) Douglas Surber
(d) Lawrence Summers
Answer:

Option (a)

Showing 41 to 45 out of 45 Questions
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