| 31. |
What is the other name of Deming’s cycle?
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Answer:
Option (a) |
| 32. |
What is the purpose of quality management systems
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Answer:
Option (d) |
| 33. |
Which of the following does not belong to ‘Seven Deadly Diseases of Management’?
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Answer:
Option (d) |
| 34. |
What do you mean by ‘System of Profound Knowledge’ described by Deming?
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Answer:
Option (a) |
| 35. |
According to Deming’s 14 points, the barrier to the pride of workmanship should be ______
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Answer:
Option (a) |
| 36. |
According to Deming’s 14 points, the vigorous program of education and self – improvement must be ________
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Answer:
Option (a) |
| 37. |
Quality is fitness for use. Identify the quality guru who said this.
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Answer:
Option (c) |
| 38. |
How can quality be quantified? (Q=Quality, P=Performance, E=Expectations)
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Answer:
Option (a) |
| 39. |
Quality is conformance to requirements. Identify the quality guru who said this.
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Answer:
Option (b) |
| 40. |
Quality is a predictable degree of uniformity and dependability at a low cost and suited to the market. Identify the quality guru who said this.
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Answer:
Option (c) |