Quality Engineering (2181920) MCQs

MCQs of Introduction

Showing 21 to 30 out of 45 Questions
1 2 3 4 5
21.

The concept of total quality control, i.e. that quality must be attended to at all stages of the industrial cycle and throughout the organisation, is the creation of which of the following pioneers?

(a)

Joseph M Juran
(b)

Genichi Taguchi
(c)

W Edwards Deming
(d)

Armand Feigenbaum
Answer:

Option (c)

22.

The so-called 'quality gurus' of total quality management (TQM) do NOT include which one of the following?

(a)

Kaoru Ishikawa
(b)

W Edwards Deming
(c)

Joseph M Juran
(d)

 Bill Cosby
Answer:

Option (d)

23.

The specific concerns of total quality management (TQM) include a number of aspects. Which of the following is NOT normally associated with TQM?

(a)

Primarily a 'worker' rather than a management activity
(b)

Meeting the needs and expectations of customers
(c)

Inclusion of every person in the organisation
(d)

 Covering all parts of the organisation
Answer:

Option (b)

24.

The preferred method for achieving total quality in process output is to:

(a)

Rely on operator self-inspection and self-correction.
(b)

Rely on a team of highly trained and dedicated inspectors.
(c)

Build and install an error-proof process and maintain it.
(d)

Perform inspection at the next process.
Answer:

Option (b)

25.

One of the most powerful aspects to emerge from TQM is the concept of the internal customer and supplier. This means that:

(a)

 Every part of the organisation contributes to external customer satisfaction by satisfying its own internal customers.
(b)

The product or service must be inspected prior to its delivery to the external customer.
(c)

Service Level Agreements must be in place to ensure standards are met.
(d)

It is the responsibility of the executive in charge of TQM to manage internal customer-supplier relationships
Answer:

Option (d)

26.

TQM expands on earlier approaches to quality management. Which of the following is ordered correctly from earlier to later ideas?

(a)

Quality Assurance, Quality Control, Inspection, Total Quality Management
(b)

Quality Control, Inspection, Quality Assurance, Total Quality Management
(c)

Inspection, Quality Control, Quality Assurance, Total Quality Management
(d)

Quality Assurance, Inspection, Quality Control, Total Quality Management
Answer:

Option (c)

27.

Who among the following is not an American Quality Guru?

(a)

Crosby
(b)

Ishikawa
(c)

Juran
(d)

Deming
Answer:

Option (b)

28.

Which of the following is not a contribution made by Deming?

(a)

Deming’s 14 points
(b)

System of Profound Knowledge
(c)

Deming Cycle
(d)

Taguchi Loss Function
Answer:

Option (d)

29.

According to Deming’s 14 points, which of the following is the meaning of ‘Adopt the new philosophy’?

(a)

To adopt the new philosophy that was displayed in the newspaper
(b)

To hire new philosophy for the company
(c)

To be aware of new challenges, responsibilities and to adopt them
(d)

To sell old philosophy and start a new philosophy
Answer:

Option (c)

30.

 According to Deming’s 14 points, which of the following is the meaning of ‘Cease dependence on inspection to achieve quality’?

(a)

Eliminate the need for inspection on a mass basis
(b)

Inspection is not good for the product
(c)

Inspection is independent
(d)

Inspection cannot bring quality in products
Answer:

Option (a)

Showing 21 to 30 out of 45 Questions
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