Quality Engineering (2181920) MCQs

MCQs of Total Quality Management

Showing 11 to 19 out of 19 Questions
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11.

Which of the following is a principle of TQM?

(a)

Product-centered system
(b)

 Integrated system
(c)

Intermittent improvement
(d)

Decisions made by top executives only
Answer:

Option (b)

12.

Which of the following is the kind of planning approach a company following TQM follows?

(a)

Strategic, random approach
(b)

Strategic, systematic approach
(c)

Random approach
(d)

Normal approach
Answer:

Option (b)

13.

What is the kind of focus put in a company’s processes in TQM?

(a)

Unsteady improvement
(b)

Passive improvement
(c)

Continual improvement
(d)

Steady improvement
Answer:

Option (c)

14.

Decisions in a company which follows TQM is _______

(a)

Taken on the basis of the manager’s knowledge
(b)

Taken on the basis of the founder’s knowledge
(c)

Taken on the basis of the co-founder’s knowledge
(d)

Fact-based
Answer:

Option (d)

15.

 For proper implementation of TQM, we need ________________

(a)

To form a confidential group within the company
(b)

To have two managers in the company
(c)

To have effective communication between employees
(d)

To have intermittent communication between employees
Answer:

Option (c)

16.

Which ‘pillar of TQM’ recognizes that product quality is a result of process quality?

(a)

 Process Management
(b)

Employee Empowerment
(c)

Continuous Improvement
(d)

 Customer Focus
Answer:

Option (c)

17.

 Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quality Program of a company?

(a)

Management meetings
(b)

Focus on products and not processes
(c)

Company magazines
(d)

Company newsletters
Answer:

Option (b)

18.

In TQM suppliers are treated as _______

(a)

Enemies
(b)

Partners
(c)

Managers
(d)

Employees
Answer:

Option (b)

19.

In tradition management, Inspection philosophy is followed, and in TQM ________

(a)

No philosophy is followed
(b)

 Inspection philosophy is followed
(c)

Prevention philosophy is followed
(d)

Manager’s philosophy is followed
Answer:

Option (c)

Showing 11 to 19 out of 19 Questions
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