Effective Technical Communication (3130004) MCQs

MCQs of Etiquettes

Showing 21 to 20 out of 30 Questions
21.

Which is the right statement among these?

(a)

Small talk helps in breaking the ice when we meet someone for the first time.

(b)

Small talk is usually done at the end of the meeting.

(c)

Both A and B

(d)

None

Answer:

Option (a)

22.

Which is the best tip for small talk?

(a)

Take a long and deep breath before indulging in conversation.

(b)

Disconnect yourself from surroundings.

(c)

Maintain physical gape.

(d)

None of these

Answer:

Option (d)

23.

__________ is usually a prelude to a more serious business conversation later or it supplements the main activity or conversation you are pursuing.

(a)

Group discussion

(b)

Small talk

(c)

Debate

(d)

None of these

Answer:

Option (b)

24.

To respect __________ is the fundamental concept of any organization.

(a)

privacy

(b)

courtesy

(c)

availability

(d)

None

Answer:

Option (a)

25.

Which is the basic rule to establish privacy in any organization?

(a)

An employer must take consent from the employee before sharing any of their personal information.

(b)

An employee must respect privacy of other colleagues.

(c)

Both A and B

(d)

None

Answer:

Option (c)

26.

To respect privacy, one must keep all organizational data __________.

(a)

publically

 

(b)

confidential

(c)

revelled

(d)

None

Answer:

Option (b)

27.

Why people are not able to say No?

(a)

Because they are guided by their impulse rather than set of their principles.

(b)

Because of lack of power of taking decisions.

(c)

Because they don’t have their own plans.

(d)

All of These

Answer:

Option (d)

28.

What happens when we are not able to say a No?

(a)

We are not able to meet our deadlines and are always in a crisis.

(b)

We are not able to sleep.

(c)

We are not able to digest food.

(d)

None

Answer:

Option (a)

29.

We are vulnerable to fit into plans of others because……….

(a)

we haven’t learnt to say Yes

(b)

we haven’t learnt to say No

(c)

Both A and B

(d)

None

Answer:

Option (b)

30.

Try to remain ____________ as it sets the stage for a pleasing experience of a telephonic call.

(a)

positively

(b)

Possible

(c)

positive

(d)

None

Answer:

Option (c)

Showing 21 to 20 out of 30 Questions