Organisational Behaviour (3141909) MCQs

MCQs of Group Behaviour

Showing 31 to 30 out of 40 Questions
31.
Communication that takes place among members of work groups at the same level is known as ________ communication.
(a) diagonal
(b) grapevine
(c) upward
(d) lateral
Answer:

Option (d)

32.
Paresh is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director before any changes can be implemented. Paresh is most likely a part of a ________ small-group network.
(a) star
(b) mesh
(c) chain
(d) all-channel
Answer:

Option (c)

33.
Ideally, a chain network should be used when ________.
(a) high speed of information transfer is desired
(b) accuracy of information is most important
(c) the network is expected to facilitate the emergence of a leader
(d) high member satisfaction is desired
Answer:

Option (b)

34.
The criteria of member satisfaction is best met by the ________ type of formal small-group network.
(a) hierarchical
(b) wheel
(c) chain
(d) all-channel
Answer:

Option (d)

35.
Which of the following forms of communication is characterized by the use of only body movements, intonations, facial expressions, and physical distance to communicate?
(a) Written communication
(b) Downward communication
(c) Nonverbal communication
(d) Lateral communication
Answer:

Option (c)

36.
Which of the following is not a recommendation for writing e-mails?
(a) Make the subject line short and topic-related
(b) Offer a greeting and salutation
(c) Do not use bullet points
(d) Always check your spelling
Answer:

Option (c)

37.
A(n) ________ is a web site about a single person or company.
(a) E-mail account
(b) social networking site
(c) blog
(d) instant messaging portal
Answer:

Option (c)

38.
When using e-mail in a business setting, you should ________.
(a) use an informal writing style
(b) use text language
(c) avoid bullet points
(d) give a greeting
Answer:

Option (d)

39.
Which of the following communication channels provides the highest information richness?
(a) E-mail
(b) Face-to-face conversations
(c) Online group discussions
(d) Voice mail
Answer:

Option (b)

40.
Which of the following communication channels provides the lowest information richness?
(a) Online group discussions
(b) Face-to-face conversations
(c) Telephone conversations
(d) Reports and bulletins
Answer:

Option (d)

Showing 31 to 30 out of 40 Questions