If all the service promised according to the time commitments are met then __________.

If an organization commits to 10 promises and if all the promises are met, then which ‘service quality’ dimension is strongly promoted?

If an organization focuses on trustworthiness and belief considering the customer’s best interests, which dimension of ‘service quality’ is focused on by the organization?

Raju goes to the office from 9 am – 6 pm. He had enrolled himself at a gym center near his office. The gym is open from 6 am – 10 pm. Consider the timings of engagements of both Raju and the gym center, which dimension of ‘service quality’ is strongly promoted?

Which of the following is a dimension of ‘service quality’?