Quality Engineering (2181920) MCQs

MCQs of Designing for Quality

Showing 11 to 20 out of 45 Questions
1 2 3 4 5
11.

Which tool is used to break down the complex customer needs into key customer needs in QFD approach?

(a)

Voice of customers
(b)

Affinity diagram
(c)

5S
(d)

Poka Yoke
Answer:

Option (b)

12.

What does the relationship matrix in the House of Quality represent?

(a)

Correlation between customer requirements and technical descriptors
(b)

Correlation between good and bad customers
(c)

Correlation between the organization’s profit and loss
(d)

Correlation between good and bad investors
Answer:

Option (a)

13.

Which of the following is not an item included in the prioritized customer requirements in the House of Quality?

(a)

Customer importance rating
(b)

Customer benchmarking
(c)

Sales point
(d)

Technical benchmarking
Answer:

Option (d)

14.

The interrelationship between technical descriptors in the House of Quality is given by _____.

(a)

Relationship matrix
(b)

Trade-off matrix
(c)

Customer matrix
(d)

Customer requirement matrix
Answer:

Option (b)

15.

 The technical descriptors are the ________.

(a)

Voice of the customer
(b)

Voice of the manager
(c)

Voice of the owner
(d)

Voice of the organization
Answer:

Option (d)

16.

QFD has a complete focus on the ________.

(a)

Voice of the customer
(b)

Voice of the manager
(c)

Voice of the owner
(d)

Voice of the organization
Answer:

Option (a)

17.

In which part of the House of Quality ‘product design characteristics’ can be located?

(a)

Customer requirements
(b)

Prioritized customer requirements
(c)

Technical descriptors
(d)

Prioritized technical descriptors
Answer:

Option (c)

18.

In which part of the House of Quality "degree of technical difficulty" can be located?

(a)

Customer requirements
(b)

Prioritized customer requirements
(c)

Technical descriptors
(d)

Prioritized technical descriptors
Answer:

Option (d)

19.

Which of the following is not an example of customer requirements in the "House of Quality"?

(a)

Reasonable cost
(b)

Corrosion-resistant
(c)

Durable
(d)

Sand casting
Answer:

Option (d)

20.

Which of the following is not an example of a ‘technical descriptor’ in House of Quality?

(a)

Sand casting
(b)

Investment casting
(c)

Reasonable cost
(d)

Grinding
Answer:

Option (c)

Showing 11 to 20 out of 45 Questions
1 2 3 4 5